Our story
About GatiMitra
Made for your Moments
India's #1 super App.
GatiMitra is a next-generation hyperlocal platform built to simplify everyday life. We connect people, merchants, and delivery partners in one dependable ecosystem—so whether you are ordering food, booking a ride, or sending a parcel, the experience feels fast, clear, and trustworthy.
Our focus is simple: empower local businesses with better reach, create fair earning opportunities for partners, and give every customer transparency and care at every step.
Our vision
To be India's most trusted hyperlocal network—moving people, goods, and opportunities with speed and dignity, while strengthening the neighbourhoods we serve.
Our mission
- Make local services fast, fair, and easy to access
- Help merchants grow with digital tools and visibility
- Support riders and partners with sustainable earnings
- Build secure, scalable technology you can rely on
- Deliver experiences that feel human, not transactional
What we offer
One platform for the services you use most—each designed around clarity and everyday convenience.
Hyperlocal delivery
Food, groceries, and daily essentials from trusted merchants near you—fulfilled quickly and reliably.
Rides & mobility
Short trips and local rides with a focus on safety, fair pricing, and on-time arrivals.
Parcel & courier
Send documents and packages across the city with clear tracking and careful handling.
Deals & vouchers
Curated offers and digital perks so you save more on the services you already use.
Partner tools
Dashboards, insights, and workflows built for merchants, riders, and operators to grow together.
Why GatiMitra
Built for real neighbourhoods—where reliability matters as much as speed.
Built on modern technology
We invest in infrastructure that stays fast under load—so orders, rides, and payouts keep moving even at peak times.
Security and performance are not afterthoughts—they are part of how we ship every feature.
Trust, safety & transparency
Your confidence in every order and every ride is something we work to earn—every day.
Empowering local communities
GatiMitra is more than a delivery app—it is infrastructure for local growth. We help small businesses reach new customers, give partners flexible ways to earn, and make it easier for families to get what they need from people they can trust.
Our values
Speed
Respect for people’s time
Integrity
Honesty in every interaction
Innovation
Always improving the experience
Inclusion
Growth shared across the ecosystem
Reliability
Services you can plan around
What’s next
- Deeper coverage across more cities and neighbourhoods
- Smarter routing and personalised recommendations
- More services in one seamless account
- Richer analytics for merchant partners
- Stronger ties with communities and local institutions