How can we help?

Tracking, history, status changes, order help and disputes.

GMitra Money — recharge, balance, transactions and refunds to wallet.

Booking cabs/autos/bikes, captain, fare estimates, SOS and lost items.

Restaurant orders, delivery time, missing items and quality complaints.

Sending packages — pickup, prohibited items, weight and tracking.

UPI, cards, wallet, Razorpay flow and failed payment recovery.

Free deliveries, priority captains, member-only deals — full terms.

App crashes, location not detected, notifications, login failures.

When refunds are processed, how long they take and how to escalate.

Login, OTP, profile, addresses, deleting your account.

What we collect, who sees it, how long we keep it, your DPDPA rights.